All rooms feature:
• Ceiling Fan
• Individually controlled A/C for personalized climate control
• King size bed
• Aromatherapy menu for a personalize room scent
• Sitting area
• Balcony with Jacuzzi and sitting area
• Bottle of Mezcal Blanco for private welcome toast
• Selection of seasonal fresh tropical fruits upon arrival
• Nightly courtesy
• Nespresso machine with capsules
• Daily restocked personalized mini bar
• Room service box
• Safe with charging station
• 50” Flat screen TVs (including Surround system, Bluetooth and USB access)
• Cable-television channels
• Radio alarm clock with smartphone docking station
• Complimentary WIFI access
• Walk-in closet
• Rain drop shower
• Bathrobes and slippers
• Maid service 2 times daily including nightly turn down service
Junior Suite Garden view: A Luxurious junior suite with King Size Bed, Garden view and a private balcony with custom furnishings and whirlpool tub
Junior Suite Partial Ocean View: A Luxurious junior suite with King Size Bed, Partial Ocean view and a private balcony with custom furnishings and whirlpool tub
Romance Junior Suite Partial Ocean View: all the same amenities as the Junior suite partial ocean view but this room includes a romantic turn down service which includes a bottle of chilled premium sparkling wine and chocolate dipped strawberries
Junior Suite Swim-Out Garden View: Located on the ground floor, these super stylish swim out suites with a private terrace with sun loungers and direct access to a swim out pool.
Junior Suite Swim-Out Partial Ocean View: the same as above but with partial ocean views
Romance Junior Suite Swim-Out Partial Ocean View: all the same amenities as the swim out Junior suites but this room includes a romantic turn down service which includes a bottle of chilled premium sparkling wine and chocolate dipped strawberries.
Serenity Club at Haven Riviera Cancun –
Elevate your stay at Haven in one of our most exclusive Serenity Club Oceanfront suites. The moment your arrival you’ll be greeted at a private check-in lounge and escorted to one of the very best suites on the property. Throughout your stay as a Serenity Club customer you’ll be surrounded by exclusive VIP services and premium amenities. You’ll rest comfortably in a luxurious king bed with a premium pillow menu and sleep-well kit. You’ll stay refreshed with a premium mini-bar and an exclusive Serenity Club Lounge offering premium wines, spirits and various finger food presentations throughout the day. You’ll be indulged with butler service, premium aromatherapy menu for personal wellness and serenity, and the finest toiletries. Serenity club customers also enjoy a daily exclusive a la carte breakfast option served overlooking the ocean or pool, an invitation only weekly manager’s cocktail reception and special VIP treats served daily by the hotel Chef’s and nightly by the general manager of the resort.
** UPDATE ** From November 2022 an additional 102 suites will be able to benefit from the Serenity Club privileges, with a new restaurant, live entertainment and music, a new pool with Balinese Beds and loungers, a swim up pool bar, 24-hr rooftop gym and lush gardens
• Stunning oceanfront location and views
• Exclusive check-in area
• Exclusive Serenity lounge area offering a selection of wines, premium spirits and small bites throughout the day
• Concierge/Butler service 7am – 11pm
• Exclusive a la carte breakfast and lunc options, served at Vistas
• Premium minibar
• Welcome amenities
• Sleep well kit including pillow menu
• Additional complimentary green fees at El Tinto golf course, with golf cart included (restrictions apply)
• 30-minute hydrotherapy or sauna/steam circuit sessions at MySenses Spa (1 session per person for guests who stay 4 nights or less. Two sessions per person for guests who stay 5 nights or more)
• 10% discount on spa treatment
Serenity room types are available in the following:
• Serenity Club Partial Ocean View Junior Suite*
• Serenity Club Ocean View Junior Suite*
• Serenity Club Junior Suite Ocean Front
• Serenity Club Romance Junior Suite Ocean Front
• Serenity Club Junior Suite Swim-Out Ocean Front
• Serenity Club Romance Junior Suite Swim-Out Ocean front
• Serenity Club One Bedroom Master Suite Oceanfront
• Serenity Club Two Bedroom Master Suite Oceanfront
• Serenity Club Presidential Suite Oceanfront
* These categories are split into two types with either one King or two Queen beds. Please state your preference at the time of booking