Heaven at Hard Rock Hotel Riviera Maya, Heaven Bar
Heaven at Hard Rock Hotel Riviera Maya, Heaven Bar
Heaven at Hard Rock Hotel Riviera Maya, Beach and Kayaking
Heaven at Hard Rock Hotel Riviera Maya, Beach and Kayaking
Heaven at Hard Rock Hotel Riviera Maya, Dining Options
Heaven at Hard Rock Hotel Riviera Maya, Dining Options
Heaven at Hard Rock Hotel Riviera Maya, Deluxe Gold Room, Deluxe Premium Sky Terrace and Rock Suite Platinum
Heaven at Hard Rock Hotel Riviera Maya, Deluxe Gold Room, Deluxe Premium Sky Terrace and Rock Suite Platinum
Heaven at Hard Rock Hotel Riviera Maya, Pool Bar
Heaven at Hard Rock Hotel Riviera Maya, Pool Bar
Heaven at Hard Rock Hotel Riviera Maya, Spa
Heaven at Hard Rock Hotel Riviera Maya, Spa

Heaven at Hard Rock Hotel Riviera Maya

All Inclusive 7 nights from €1,999 per person Including Flights

Overview

Heaven is the adult-only* section of the luxurious Hard Rock Riviera Maya hotel – there’s an exclusivity and elegant befitting a rock-star holiday. Ideal for couples, singles and groups of adults looking for an amazing time, the Heaven section includes a range of exclusive restaurants, lavish accommodations and indulgent spa facilities. This child-free environment gives you the space to relax and enjoy that holiday you deserve - please do note however that during certain weeks of the year children may be permitted to stay in the Heaven section. See "Important Information" for details

 

*Please see the Important Information section below regarding Family-Friendly dates at this resort

Whats included?
  • Accommodation
  • In resort assistance & 24 hour contact centre
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Based on the stunning Riviera Maya, Heaven is part of the Hard Rock Riviera Maya hotel complex.

  • Transfer time from Cancun International Airport is around one hour

There is a total of 577 rooms at the Heaven section. All feature:

  • Air conditioning
  • Complimentary Wi-Fi
  • Satellite TV with DVD player
  • CD player
  • iPod docking station
  • Electronic safe
  • Hairdryer
  • Minibar
  • Coffee maker
  • Iron and ironing board

The following room types are available:

  • Deluxe Gold – these spacious room have resort or garden views
  • Deluxe Diamond – offer pool and partial ocean views, these rooms include complimentary beach bag and a private balcony
  • Deluxe Platinum Sky Terrace – with excellent ocean views, private outdoor terrace and upgraded  amenities
  • Rock Suite Platinum (2 Bedroom) – these two bedroom suites offer one bedroom with king bed, one with two double beds and a living and dining room as well as an oversized private balcony, hydro tub and impressive ocean front views
  • Rock Suite Platinum Rooftop Lounge (2 Bedroom) – truly luxurious two bedroom suite offering access to exclusive restaurant and enjoying ocean front views from a private terrace with double hydro tub
  • Rock Star Suite (2 Bedroom) – the most luxurious suite at Hard Rock Riviera Maya with two king-size bedrooms, private terrace, personal pool, living and dining room, surround sound entertainment system, Blue Ray player, Xbox 360 Kinect and a huge flatscreen TV.

The following restaurants and bars are based in the Heaven section:

  • Cafetto – serving a continental breakfast followed by a snack menu, open for breakfast then until 11pm serving coffee, tea and snacks
  • Toro – adult only** steakhouse, open for lunch and dinner
  • Ciao – adult only** casual dining Italian restaurant, open for buffet breakfast, lunch and dinner
  • Le Petit Cochon – adult only** French cuisine, open for dinner
  • Los Gallos – serving authentic Latin American cuisine
  • Umo - adult only** fine dining restaurant offering tradiional Mexican cusine, open for dinner only
  • Wai - adult only** fine dining Thai restaurant, open for dinner only
  • Dive – poolside snack bar in the Heaven Pool
  • Martini Beach Bar

The following restaurants are also available to guests in Heaven, located at the other section of the Hard Rock Riviera Maya complex:

  • The Market – offering breakfast and theme night buffet dinners, open for breakfast and dinner
  • Pizzeto – serving up pizza, pasta and other Italian-inspired dishes, open for dinner
  • Cafetto – serving a continental breakfast followed by a snack menu, open for breakfast then until 11pm serving coffee, tea and snacks
  • Frida – serving delicious and authentic Mexican cuisine
  • Ipanema – Brazilian steakhouse dishing up fine cuts of beef, pork and poultry
  • Zen – serving up Asian cuisine including Teppanyaki and fusion dishes
  • Float - poolside snack and cocktail bar
  • Sun Bar

** Please note - Food & Beverage outlets that are advertised as adult only will be family friendly during the dates indicated below under "important information" - i.e. Children will also be welcome to dine there during these dates

 

Guests staying at the Heaven section receive access to all of the facilities at the Hard Rock Riviera Maya including:

  • Four adult only pools **
  • Rock Spa – exclusive to adult guests with 75 treatment rooms
  • Two pools with splash park and water slide
  • Private white sand beach
  • Kayaking, snorkelling and beach football
  • Rock Shop –selling a variety of souvenirs

** Please note - All facilities including all pools will welcome families with children during the dates indicated below under "important information".

The All-Inclusive package includes:

  • Buffet and a la carte dining, three meals per day
  • All drinks, alcoholic and soft
  • Snacks
  • Complimentary Wi-Fi
  • 24-hour room service
  • Nightly entertainment and live entertainment
  • Fitness centre
  • Live entertainments
  • Pool and beach service
  • Free parking
  • Land sports

Honeymooners will receive:

  • A complimentary bottle of sparkling house wine
  • Mini cake
  • Honeymoon dinner
  • In-room breakfast

For a supplement you may book the Honeymoon Package which includes:

  • VIP Check-in
  • Personalised concierge service
  • Mini-cake
  • Round-rip airport transfers (2 people)
  • Bottle of Sparkling wine
  • Honeymoon dinner
  • In-room breakfast (based on wedding menus)
  • Two honeymoon t-shirts
  • Chocolate covered strawberries on arrival
  • Bathrobes and slippers
  • In-room aromatherapy
  • Sunset Cruise for two people
  • Relaxing couples massage at the Rock Spa® (50 mins)

You are required to provide a valid Wedding Certificate or copy at time of booking and check-in. Honeymoons must take place within 12 months of wedding date.

Family stays at Heaven at Hard Rock
On the following dates, this Adults Only area of the Hard Rock RIviera resort complex will be accepting guests of all ages and temporarily becomes open to families.  The adults only restriction will not apply as follows:

2022:  09-22 April;  01 July-20 August; 17-31 December
2023:  01-15 April; 01 July-19 August; 16-31 December

Dates are subject to change and will be similar each year to include Easter, Summer and Christmas school holidays.  Children will be welcome to dine in all restaurants and use all facilities, but please be guided information provided locally during your stay for up to date information.

Resort Enhancement Project

Club Heaven will be closed between 18Jan-18Mar 2023 to install new flooring.  During this time a bar will be set up on the patio just outside Club Heaven, and the nightclub will temporarily relocate to the Heaven Lounge

The opening of the new FARO restaurant has been delayed.  Whilst work continues the area will be screened off and guests will not be located in this area to ensure there is no disturbance.  This is expected to end in March 2023.

The work on the new villas has progressed well and work is now internal, so whilst it continues there will be no impact on your stay.

Kevin Ryan
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Talk to our travel experts for more information and to book or tailor-make your holiday

01 6649970 Call us 9am-7pm Mon-Fri / 9am-5pm Sat-Sun

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