All Inclusive 7 nights from €1,999 per person Including Flights
Overview
Heaven is the adult-only* section of the luxurious Hard Rock Riviera Maya hotel – there’s an exclusivity and elegant befitting a rock-star holiday. Ideal for couples, singles and groups of adults looking for an amazing time, the Heaven section includes a range of exclusive restaurants, lavish accommodations and indulgent spa facilities. This child-free environment gives you the space to relax and enjoy that holiday you deserve.
*Please do note that some areas of the resort are open to guests staying at Hacienda and therefore accept children in those public areas, but the region designated as "Heaven Eden" is fully adults only at all times.
Guests staying in the Heaven rooms must be aged 18 years or over
Whats included?
Accommodation
Flights
Transfers
In resort assistance
Why Book with Tropical Sky?
Hassle-free - book direct quickly and easily
Choice of airlines and the option to switch
A friendly, family run business with a wealth of experience.
Great deals on offer for multiple destinations
Low deposits
Why Tropical Sky?
Your money is safeWe safeguard your money with ATOL protection and have membership to codes of best conduct.
Why Tropical Sky?
We answer quicklyOn average, calls are answered within three rings. We also respond within hours to emails.
There is a total of 577 rooms at the Heaven section. All feature:
Air conditioning
Complimentary Wi-Fi
Satellite TV with DVD player
CD player
iPod docking station
Electronic safe
Hairdryer
Minibar
Coffee maker
Iron and ironing board
The following room types are available:
Deluxe Gold – these spacious room have resort or garden views
Deluxe Diamond – offer pool and partial ocean views, these rooms include complimentary beach bag and a private balcony
Deluxe Platinum Sky Terrace – with excellent ocean views, private outdoor terrace and upgraded amenities
Rock Suite Platinum (2 Bedroom) – these two bedroom suites offer one bedroom with king bed, one with two double beds and a living and dining room as well as an oversized private balcony, hydro tub and impressive ocean front views
Rock Suite Platinum Rooftop Lounge (2 Bedroom) – truly luxurious two bedroom suite offering access to exclusive restaurant and enjoying ocean front views from a private terrace with double hydro tub
Rock Star Suite (2 Bedroom) – the most luxurious suite at Hard Rock Riviera Maya with two king-size bedrooms, private terrace, personal pool, living and dining room, surround sound entertainment system, Blue Ray player, Xbox 360 Kinect and a huge flatscreen TV.
Rock Royalty ®
Book the Rock Royalty Level room categories and enjoy all these fabulous extras:
Dedicated telephone concierge
Upgraded full-size Rock Spa ® bath products
Aromatherapy and Pillow Menu
Complimentary 25-minute couple’s massage at the Rock Spa ®
Late Check-Out to 3pm *
Complimentary Beach Bag (1 per room per stay)
Priority booking for Bali Beds (payable locally)
Plush Bathrobes and slippers *
Sleeping mask
Loofah Sponge and Bath Salts
24-hour room service
Welcome Petit fours
Rock Royalty Level Pin Badge (one per room)
Selection of Guitars (Picks® programme) and Crosley turntables (Wax® programme) *
Priority Reservations to Picks® and Wax® programme
Guests staying at the Heaven section receive access to all of the facilities at the Hard Rock Riviera Maya plus the following located on the Heaven side of the resort:
Four pools **
Rock Spa – exclusive to adult guests with 75 treatment rooms
Private white sand beach
Kayaking, snorkelling and beach football
Rock Shop –selling a variety of souvenirs
Whilst some areas of the Heaven section welcome families to enjoy the pool and restaurants, the hotel rooms as well as the following facilities are within Heaven Eden, a fully Adults Only area (18 years+) year round
Adult Only Eden Beach
Adult only Eden Jacuzzi
Adult only Eden Pool
Restaurants and bars - Le Petit Cochon, Faro, Wai, Umo, the Heaven Club & Lounge and Arribo Bar
For a supplement you may book the Honeymoon Package which includes:
VIP Check-in
Personalised concierge service
Mini-cake
Round-rip airport transfers (2 people)
Bottle of Sparkling wine
Honeymoon dinner
In-room breakfast (based on wedding menus)
Two honeymoon t-shirts
Chocolate covered strawberries on arrival
Bathrobes and slippers
In-room aromatherapy
Sunset Cruise for two people
Relaxing couples massage at the Rock Spa® (50 mins)
You are required to provide a valid Wedding Certificate or copy at time of booking and check-in. Honeymoons must take place within 12 months of wedding date.
Family stays at Heaven at Hard Rock
Families are permitted to access some of the restaurants, pool and facilities in the area of Heaven that are closest to the Hacienda resort area. The area beyond the The Dock at Heaven and Heaven Terrace, which includes all Heaven rooms, pools and adult-only restaurants as listed, and Starlight Beach, are referred to as Eden at Heaven and are restricted to those aged 18 years or older
Redevelopment and Maintenance Work - Hacienda section - August 2023-April 2024
From 14th August 2023 a project will start in teh Hacienda area of Hard Rock Riviera Maya that will change the area where Toro restaurant is located into an area that will be home to variety of food trucks over a range of menus. It is due to be completed at the end of March 2024. The noisiest work will take place in September when the restaurant is demolished, but the entire area will be screened off from the resort so after this time there will be less disruption. Work will take place from 9.00am-6.00pm daily. The Toro restaurant is located between the Hacienda Azul Pool and Azul Beach.
Book today
Talk to our travel experts for more information and to book or tailor-make your holiday
01 6649970Call us 9am-7pm Mon-Fri / 9am-5pm Sat-Sun
Talk to our friendly team
01 6649970Call us 9am-7pm Mon-Fri / 9am-5pm Sat-Sun
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